Surrey Quays and Northolt stations gain step-free access
Upgrades at Surrey Quays include new entrance, ticket hall, and lifts, funded by a £80.8M package.
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Passengers at Surrey Quays and Northolt stations can now benefit from step-free access, making travel easier for those using wheelchairs, pushchairs, or carrying luggage. Transport for London (TfL) confirmed the completion of these upgrades, which have transformed accessibility at both locations.
Surrey Quays station enhancements
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At Surrey Quays on the London Overground, the station has been equipped with a new entrance and ticket hall, alongside an accessible toilet and baby changing facilities. Two new lifts now provide access to both platforms, while a new footbridge and staircase have been installed to alleviate pressure on the existing narrow stairways. TfL stated that the new entrance also offers quicker access to the Canada Water development area.
The comprehensive improvements at Surrey Quays were financed through an £80.8 million funding package. This funding originated from the Ministry of Housing, Communities and Local Government, channelled through its Housing Infrastructure Fund programme, with an additional contribution from British Land, the developer behind the Canada Water masterplan. These works form part of a broader initiative along the London Overground Windrush line, intended to support the construction of approximately 14,000 new homes.
Construction at Surrey Quays began in January 2023 and concluded in September 2026. TfL reported that lead designer AtkinsRéalis and contractor Morgan Sindall Infrastructure focused on minimising the project's carbon impact, employing low carbon materials such as CEM 3 concrete and electric arc furnace steel. A green roof and solar panels were also installed as part of the sustainability efforts.
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Northolt station accessibility improvements
Northolt station, situated on the West Ruislip branch of the Central line, has also received significant upgrades. A new footbridge and a lift have been installed, providing step-free access between the street and the trains. TfL noted that manual boarding ramps are also available, and two accessible toilets are expected to open soon. These enhancements make Northolt the 95th Tube station to offer step-free access.
The works at Northolt station, which commenced in February 2025 and were completed by September 2026, were funded by TfL at an estimated cost of £15.3 million. This figure covers design expenses and associated TfL staff costs. The new facilities are expected to create new journey options for passengers using the Superloop SL9 bus route, which connects Heathrow Airport and Harrow.
Questions this report answers
+Which stations now have step-free access?
Surrey Quays station on the London Overground and Northolt station on the Central line now provide step-free access. These upgrades aim to make journeys easier for passengers with mobility needs, parents with pushchairs, and those with luggage.
+What improvements have been made at Surrey Quays station?
Surrey Quays station now features a new entrance, an updated ticket hall, an accessible toilet, and two new lifts. A new footbridge and staircase have also been installed to improve passenger flow and access to both platforms.
+How were the upgrades at Surrey Quays funded?
The improvements at Surrey Quays station were funded by an £80.8 million package. This funding came from the Ministry of Housing, Communities and Local Government through its Housing Infrastructure Fund programme, with a contribution from British Land.
+What is the cost of the Northolt station upgrades?
The upgrades at Northolt station were funded by TfL and cost an estimated £15.3 million. This total covers the design costs and TfL's management and design assurance staff expenses for the project.
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