Ravensbourne Estate residents fined £100 despite valid parking permits
Phoenix Community Housing says 46 spaces serve the estate, with 100 visitor permits issued annually per household
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Residents of the Ravensbourne Estate in Deptford have received £100 parking charge notices despite holding valid permits, according to reports in This Is Local London. The estate, managed by Phoenix Community Housing, has 46 designated parking spaces and issues 100 visitor permits per household each year.
Stephanie Moore, a pensioner with significant health conditions, said her family has received four tickets while visiting her. Her daughter, Nadia Moore, told This Is Local London that the permits are insufficient for households relying on regular visits from relatives or carers.
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Permits and enforcement
Phoenix Community Housing said the controlled parking scheme was introduced after consulting residents, who supported measures to manage parking fairly. The association stated that each household is eligible to register one vehicle for a permit and that additional permits can be arranged by contacting UKCPM, the enforcement company.
Residents have questioned whether the 100 annual visitor permits are enough. Isata Koroma, who moved to the estate in 2023, told the News Shopper she had received multiple £100 fines despite holding a valid permit. She said, "Oh my god I can’t count how many tickets I have received. They just send, send, send."
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I feel so guilty about the financial impact on visiting family. There have been nights where I’ve gone to bed in tears because I feel so guilty about the financial impact this is having on my family when they come to visit me.
Stephanie Moore, Ravensbourne Estate resident
Debt threats and parking shortages
Joanna, a resident for over five years, said parking was previously more flexible. She told This Is Local London that residents could park in any available space before the current enforcement system was introduced. She has appealed a ticket but said she has received threats from debt collectors.
Joanna also raised concerns about work vans and shipping containers occupying parking spaces, reducing availability. Phoenix Community Housing said there are 46 spaces on the estate and free on-street parking nearby.
What happens next
Phoenix Community Housing said it does not receive a percentage of earnings from UKCPM. A spokesperson told This Is Local London, "We’re sorry to hear that some residents are unhappy with the parking arrangements on and around the Ravensbourne estate." The association added that it is open to consulting residents again to review the scheme.
Residents who need additional permits or wish to discuss the scheme can contact UKCPM directly. Phoenix Community Housing has not set a date for further consultation.
Questions this report answers
+How many parking spaces are there on the Ravensbourne Estate?
Phoenix Community Housing states there are 46 designated parking spaces on the Ravensbourne Estate. Residents report shortages and difficulties finding available spaces despite holding valid permits.
+How many visitor permits does each household receive?
Each household on the Ravensbourne Estate is allocated 100 visitor permits per year. Residents say this is insufficient for those relying on regular visits from family or carers.
+Can residents get additional parking permits?
Phoenix Community Housing says residents can request additional permits by contacting UKCPM, the enforcement company. The association states it does not receive a percentage of fines issued.
+What happens if a resident appeals a parking fine?
Residents report that appeals are not acknowledged. Joanna, a resident, told This Is Local London she has received threats from debt collectors after appealing a £100 fine.
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